This post is part of the Frequently Asked Questions section of my blog. I will pick a frequently asked question and then explain what it is, how it works and the benefits of using that component or feature. For this post, I’m going to answer a pretty common question: “What types of hardware are utilized with tracking systems in a typical mailroom set-up?”

Intra Enterprise, along with most package tracking solutions, employs Zebra & Honeywell Enterprise Digital Assistants, handheld barcode scanners, and barcode label printers. Imaging devices, signature capture pads, and magnetic strip readers are also used with most tracking systems. The typical mailroom PC configuration contains the following pieces of hardware: 1 barcode scanner, 1 thermal printer, and 1 mobile computer sync station (cradle). Each component has a unique USB interface with the PC. As an alternative (or in addition to a single slot cradle), an Ethernet cradle connected directly to the client network may also be used.

Make sure to check back to learn the answers to additional frequently asked questions in your tracking software. If you have any questions, please feel free to leave a comment below or visit my company’s website at