The Importance of Real-Time Updates
Immediate gratification is the term that has become so ingrained into our daily lives with same-day delivery, Amazon Prime, and so much more. We hate to wait more than 5 seconds for an app or show to load, the next episode of our favorite show can’t come soon enough, and so on, and so on. Immediate gratification hasn’t just become an integral part of the consumer experience but is making its way into the needs of employees across numerous sectors for technology use. Working in facilities management, fast, efficient, and quality task completion is a must. With real-time updates through modern operations software such as our platform, Intra, your team will reach an entirely new level. Are you wondering why real-time updates are so important? Here, our team of tech titans and integrations experts discuss the many benefits of real-time updates for your facilities management platform and how Intra can help.
Real-Time Updates Significantly Improve Communication Across Large Facilities
As a facilities manager, there are three things that you want to minimize: time spent on task completion, resources allocated to complete a task, and money spent. Without real-time updates, all these things can fall short of the metrics you’re striving to meet, hindering your team from growing. Without real-time updates through a facilities software platform, your team’s communication is not streamlined, and each team member is left manually looking at notes, unsure if current updates have been made.
Additionally, with manual input and unorganized maintenance or request forms, facilities workers may find themselves using additional time and resources while having to make multiple trips across the facility to complete their tasks correctly. Not only does this reduce the time your employees have to complete other tasks, but it leads to additional financial and physical resources used during the time for completion. By updating your facilities management software to include real-time updates, your team will feel confident knowing that they are working with the latest information.
Real-Time Updates Foster Proactive Maintenance Strategies
If there is one trend to look out for in the facilities management sector for the coming years, it is tools such as artificial intelligence (AI), building information modeling (BIM), and virtual reality (VR) for proactive maintenance strategies. Did you know that running a piece of equipment to the point of failure can cost up to 10 times as much as a regular maintenance program would? Or that close to 20% of wasted time results from waiting for instructions from another facilities worker? Often, facilities teams do not realize the long-term costs of reactive maintenance for their business, and although it can be difficult to leap into a new platform, the costs, time, and business efficiency saved through this switch are immeasurable.
The secret to getting an even better software experience? Mobile-first design. Asset maintenance and management become significantly simplified by incorporating software with a mobile-first interface, such as Intra (specifically our newest version release, V8). Without real-time updates or modern resources such as augmented reality (AR) for asset health, poor lifecycle management occurs, leading to asset failure. Mobile devices with real-time updates provide multiple tools for task completion, such as scanning QR codes on assets or locations to manage data, as well as completing work orders and request forms. Asset managers can even enter specific notes and instructions in real-time, so the assigned worker has all the information to complete their job quickly and effectively.
Real-Time Updates Provide Increased Visibility for Facilities Managers
Having a detailed oversight of your team’s whereabouts and task completion rates is imperative for any manager within a facility. When your team lacks resources such as a software platform with real-time capabilities, managers are often left in the dark each day concerning the efficiency of their facilities workers. With manual input of task completions and the ability to only give a general layout of the day at beginning and end, facilities managers face frustration with a lack of communication, the potential for human error in instructions or reporting, and a team that is not intertwined through technology resources.
So, how can real-time updates solve these problems? First, real-time updates provide increased visibility for both you and your employees, with employees having the ability to check the status of their items or requests without calling their manager directly. Additionally, as a manager, you have a comprehensive view of what each day will look like on your dashboard. Finally, managers can utilize Intra’s Analytics Dashboard to ensure SLAs are being met with current partners and clients and allocate team members or resources properly to facilitate completion and surpass SLA goals.
Get Real-Time Ready with SCLogic’s Operations Software Platform
When it comes to making a significant update to your current facility’s workflows, there seem to be endless options out on the market. From point solutions to full-scale platforms, facilities technology has just continued to grow. At SCLogic, we’ve had over 25 years of providing solutions for facilities in a variety of sectors, including government, healthcare, manufacturing, entertainment, and more. If there’s one thing we know, it’s that the facilities world is getting digital, and it’s our job to make sure your business stays ahead of the game. With our comprehensive facilities software platform, Intra, our configurable workgroups seek to solve your team’s unique pain points, creating an efficient, modern, and secure facility. Ready to learn more? Email [email protected] or schedule a demo with one of our team members today!