In today’s highly competitive and cost-conscious environment, organizations are exploring possible ways to improve accountability and increase efficiency. Utilizing now available carrier data (via Web Application Programming Interfaces or API’s) for shipping and receiving is one way to meet those needs. Data is now available from the carriers on what is expected to be delivered, but what can you do with that data? Using carrier API data allows for complete chain of custody history, workload planning and exception identification and reporting. If you are considering a new package tracking software system or planning to upgrade, ask your vendor how exactly their system leverages API carrier data to increase visibility beyond the loading dock.

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