document services header

Optimize your digital, print, and document storage operations.

Our Document Services Workgroup helps organizations modernize their print and digital services requests.

Identify and organize print jobs, manage documents and records, and keep your organization running efficiently.

Optimize your digital, print, and document storage operations.

Our Document Services Workgroup helps organizations modernize their print and digital services requests.

Identify and organize print jobs, manage documents and records, and keep your organization running efficiently.

Common Document Services Problems

Common Document Services Problems

1
Inefficient Request Management

No visibility of print jobs completed or number of records stored at any given time, and trouble managing requests from email, paper forms, or phone.

2
Excessive Print Job Costs

Document services managers face excessive costs and higher turnaround times due to misprinted jobs and additional printing costs.

3
Lack of Storage

No formal process for disposing of potentially confidential records/files, and no record of how long documents are stored for and who should be charged.

Our Document Services Workflows

INCLUDED WORKFLOWS

Print/Copy & Digital Services Requests

Records/File Requests

CSP HomePage_Document Services

Our Document Services Workflows

INCLUDED WORKFLOWS

Print/Copy & Digital Services Requests
Records/File Requests
CSP HomePage_Document Services

KPIs, SLAs, and Integrations

KPIs & SLAs

  • Misprint, Defect, Blank Tracking
  • Downtime, Sales, and Print Volume
  • Average Amount of Time Spent in Storage
  • Number of Records in Storage
  • Departmental Spending
  • Total Customers Served
  • Number of Tasks Completed Per Employee/Department
  • Number of Tasks Completed (Day, Week, Month, Quarter, Year)
  • Average Turnaround Time for Jobs or Record Pulls
  • Equipment Utilization
  • Customer Satisfaction

Integrations

KPIs, SLAs, and Integrations

KPIs & SLAs
  • Misprint, Defect, Blank Tracking
  • Downtime, Sales, and Print Volume
  • Average Amount of Time Spent in Storage
  • Number of Records in Storage
  • Departmental Spending
  • Total Customers Served
  • Number of Tasks Completed Per Employee/Department
  • Number of Tasks Completed (Day, Week, Month, Quarter, Year)
  • Average Turnaround Time for Jobs or Record Pulls
  • Equipment Utilization
  • Customer Satisfaction
Integrations

Workgroup Benefits

Dashboard Workgroup_Document Services
1
Track Job Activity

Track all job activity with status changes and location barcode scans to ensure an accurate item history.

2
Automate Notices

Automatically generate overdue notices to users who need to review scanned files/records.

3
Expedite Reporting

Quickly run reports to alert when files/boxes are ready for storage, scanning, or destruction.

4
Improve Document Oversight

Always know the exact location of every record/file, including when it was stored, archived, or destroyed.

5
Provide CSP Access

Provide employees with access to the CSP to submit and track the status of print/copy/records requests.

6
Modernize Sustainability Efforts

Improve your sustainability efforts by reducing paper and properly recycling old jobs/files.

Workgroup Benefits

Dashboard Workgroup_Document Services
1
Track Job Activity

Track all job activity with status changes and location barcode scans to ensure an accurate item history.

2
Automate Notices

Automatically generate overdue notices to users who need to review scanned files/records.

3
Expedite Reporting

Quickly run reports to alert when files/boxes are ready for storage, scanning, or destruction.

4
Improve Document Oversight

Always know the exact location of every record/file, including when it was stored, archived, or destroyed.

5
Provide CSP Access

Provide employees with access to the CSP to submit and track the status of print/copy/records requests.

6
Modernize Sustainability Efforts

Improve your sustainability efforts by reducing paper and properly recycling old jobs/files.

See Success for Yourself

See Success for Yourself

78%

Average Sales Volume Growth

By utilizing our Analytics Dashboard, our customers were able to forecast trends and create a viable long-term marketing strategy, leading to a 78% increase in sales volume.

64.5%

Improvement in Order Tracking

Using our Document Services Workgroup, we helped managers stay organized and create seamless workflows, leading to a staggering improvement in order tracking.

59%

Additional Materials Recycled

We keep sustainability at the forefront of our platform. By properly recycling old jobs and files, our customers improved their sustainability efforts by almost 60%.

3x

Equipment Utilization

Focusing on time-saving and cost-effective pieces is a must for document services managers. Using Intra, our customers were able to triple their equipment utilization, expediting thousands of orders.

Ready to Learn More?

Contact us today to learn more about our Document Services Workgroup Solution

Ready to Learn More?

Contact us today to learn more about our Document Services Workgroup Solution

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