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Manage mail center workflows with ease.

Our Mail & Parcel Workgroup helps facilities design, execute, and measure mail center workflows.

From tracking and receiving logistics to IT support service requests, Intra is configurable to target your facility’s unique accountability pain points.

Manage mail center workflows with ease.

Our Mail & Parcel Workgroup helps facilities design, execute, and measure mail center workflows.

From tracking and receiving logistics to IT support service requests, Intra is configurable to target your facility’s unique accountability pain points.

Common Mailroom Problems

Common Mailroom Problems

1
Time & Organization Issues

Extra cost and time spent looking for mis-delivered packages, as well was little to no route organization for delivery personnel lead to a disorganized and inefficient mailroom.

2
Confusion Regarding Package Pickup

Excessive phone calls looking for packages or asking about pick-ups, as well as employees failing to pick up their mail from mailboxes due to inefficient communication.

3
Lack of Mailroom Storage

Paper logs take up excessive space and show little to no accountability, while mail and packages for people who aren't in the office take up space.

Our Mail & Parcel Workflows

Our Mail & Parcel Workflows

INCLUDED WORKFLOWS

Package Tracking

Interoffice Requests

External Ship Requests

Virtual Mailboxes (Basic)

Address Forwarding (Basic)

Forwarding Preferences (Request Form)

Mail Sweeps

Mail & Parcel CSP Homepage

INCLUDED WORKFLOWS

Package Tracking

Interoffice Requests

External Ship Requests

Virtual Mailboxes (Basic)

Address Forwarding (Basic)

Forwarding Preferences (Request Form)

Mail Sweeps

Mail & Parcel CSP Homepage

Additional Workflows & Integrations

Additional Workflows & Integrations

Optional Workflows

Digital Mail (Basic or Advanced)

Purchase Order Line Item Receiving (POLIR)

Virtual Mailboxes (Advanced)

Address Forwarding (Advanced)

Mail Sweeps (Advanced)

KPIs and SLAs

Total Inbound & Outbound Mail Processed 

Cost Per Package

Time to Deliver 

Packages Per Employee

Downtime Per Employee

Total Customers Served

Optional Workflows

Digital Mail (Basic or Advanced)

Purchase Order Line Item Receiving (POLIR)

Virtual Mailboxes (Advanced)

Address Forwarding (Advanced)

Mail Sweeps (Advanced)

KPIs and SLAs

Total Inbound & Outbound Mail Processed 

Cost Per Package

Time to Deliver 

Packages Per Employee

Downtime Per Employee

Total Customers Served

Workgroup Benefits

Workgroup Benefits

Mail & Parcel Workgroup Dashboard Image
1
Save Time

Reduce processing and delivery times by quickly scanning packages and collecting signatures.

2
Improve Communication

Reduce the number of calls searching for packages or requesting pick-up through our automated notification system, improving communication.

3
Work Strategically

Easily project future trends and budgetary decisions with detailed reports through our Intra analytics dashboard.

4
Centralize Requests

Centralize a high volume of both interoffice and external requests through our Mail & Parcel Workgroup.

5
Improve Mailroom Storage

Automatically forward mail/packages to employees who are not currently in the office, and save space previously taken up by old mailboxes.

6
Increase Visibility

Capture every chain-of-custody update on all mail and packages that move around your facility.

Mail & Parcel Workgroup Dashboard Image
1
Save Time

Reduce processing and delivery times by quickly scanning packages and collecting signatures.

2
Improve Communication

Reduce the number of calls searching for packages or requesting pick-up through our automated notification system, improving communication.

3
Work Strategically

Easily project future trends and budgetary decisions with detailed reports through our Intra analytics dashboard.

4
Centralize Requests

Centralize a high volume of both interoffice and external requests through our Mail & Parcel Workgroup.

5
Improve Mailroom Storage

Automatically forward mail/packages to employees who are not currently in the office, and save space previously taken up by old mailboxes.

6
Increase Visibility

Capture every chain-of-custody update on all mail and packages that move around your facility.

See Success for Yourself

See Success for Yourself

14 Million

Parcels Per Year

Throughout this past year, we assisted customers in tracking over 14 million packages across their organization.

82%

Use Carrier Integrations

Over 80% of our Intra Enterprise customers utilize carrier integrations to maintain their SLAs and improve mailroom workflows.

78%

Decrease in Downtime

SCLogic customers saw an average of a 78% decrease in package downtime and expedited delivery using our Mail & Parcel Workgroup.

66%

Improvement in Delivery

Our customers saw an average of a 66% improvement in delivery time with this workgroup through streamlining the intake and organization process.

Ready to Learn More?

Contact us today to learn more about our Mail & Parcel Workgroup Solution

Ready to Learn More?

Contact us today to learn more about our Mail & Parcel Workgroup Solution

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