The following Intra Records/File workflow is an example of how an organization might use the
Intra platform to streamline record/file box storage, incoming record/file requests, dispatch service workers, confirm request and scan completions, and measure productivity.
Extra costs & time spent looking for records/file boxes.
Excessive phone calls from employees looking for records/files, status updates on requests or asking for boxes to be stored.
No way of tracking where records/file boxes are stored, who has them currently, or who has accessed them.
1. Complete accountability of chain-of-custody on all records/file box requests
2. Reduce processing times & delivery times by quickly acknowledging requests, identifying the storage location, and collecting signatures
3. Centralize request receiving through one location
4. View your operation in real-time
5. Reduce calls looking for records/files, status updates on requests, or asking for boxes to be stored
6. Automatically send permission requests based on record/file type
7. Support a hybrid workforce with ease
8. Run real-time request analysis – generate reports based on what records/files are out, how long they have been gone, and who has them to make adjustments to processes
1. Complete accountability of chain-of-custody on all records/file box requests
2. Reduce processing times & delivery times by quickly acknowledging requests, identifying the storage location, and collecting signatures
3. Centralize request receiving through one location
4. View your operation in real-time
5. Reduce calls looking for records/files, status updates on requests, or asking for boxes to be stored
6. Automatically send permission requests based on record/file type
7. Support a hybrid workforce with ease
8. Run real-time request analysis – generate reports based on what records/files are out, how long they have been gone, and who has them to make adjustments to processes
Total Record/File Request Volume
Record/File Volume by Location (i.e., Building, City, State)
Employee Performance
Average Turnaround Time for Record Pulls
Number of Records/Files in Storage
Average Amount of Time in Storage
User Activity
Service Level Agreement Exceptions
Status Exceptions
Total Record/File Request Volume
Record/File Volume by Location (i.e., Building, City, State)
Employee Performance
Average Turnaround Time for Record Pulls
Number of Records/Files in Storage
Average Amount of Time in Storage
User Activity
Service Level Agreement Exceptions
Status Exceptions
