A typical business edict is that the most successful businesses rely on a flexible and agile workforce. In the almost two years we have spent navigating this global pandemic, companies have had to redefine their operations, entering uncharted territory. Despite seemingly insurmountable conditions, the world did not stop; it merely adjusted. Businesses asked their employees first to extend business continuity to their homes with new work-from-home options, then transfer to hybrid or fully back to in-person models, all of which required them to think critically about how their business functioned. One of the many operations that have changed their core functions is in-building mail services. Employees in these divisions have had to meet the needs of the newly burgeoning hybrid workforce. With fully remote and hybrid workforces positioned as the new way of work, mail teams are searching for tools to help them get packages and essential supplies where they need to go.
SCLogic developed its Intra Forwarding Preferences Workflow with those prescient needs in mind. Let’s take a moment to learn more about this incredible tool, how it works, and why it matters.
What is Intra’s Forwarding Preferences Workflow?
The Forwarding Preferences Workflow allows employees direct access to determine the path of their receivables. Regardless of where employees clock in, they can set their preferences for deliveries – to them directly at the home or office or even to a delegate.
So How Does it Work?
Our Forwarding Preferences Workflow provides a configurable request form on the Intra Client Services Portal (CSP). Employees navigate to the forwarding preferences section, select their forwarding preferences (i.e., deliver to the location on file, deliver to a locker, forward off-site, hold for pick up, or give to a designated delegate), add additional notes, and hit submit. Forwarding preferences can be set for specific time periods, with automatic notifications when the period comes to a close. Employees can also make updates on the fly, allowing real-time changes that let mail and packages keep pace with the many changes occurring in the office as folks quarantine, isolate, or make other unanticipated changes to their schedule.
Why Does This Matter?
In this ever-changing work landscape, employees and businesses alike need to adapt to meet the current moment. Employees need tools to do their work and receive necessary mail and parcels regardless of location. In the case of employers, not only will they need to remain flexible regarding where employees work, but they will also need tools such as the Forwarding Preferences Workflow to provide insights and data that help them anticipate needs and schedule accordingly. We will all have to be on our toes in this forever-changing work landscape; let’s welcome the tools that make that endeavor much more manageable.