Why You Must Work with a Team to Pivot and Update Your Workflows
As a business owner or director, making large-scale decisions that change your teams’ daily workflows can be challenging. Researching seemingly endless options, viewing countless demos, and ultimately leaving feeling more confused than when you began your search. With the rise in software solutions continuing to proliferate, it cannot be easy to know which software platform is right for you. At SCLogic, we understand that each customer has unique pain points and specific facilities needs they are trying to solve. When you work with SCLogic, you’re surrounded by a team of knowledgeable and passionate professionals dedicated to finding the perfect workflow balance for your business needs. Today, our team of enterprise and university operations software experts discuss why it is so crucial to invest in a software platform that prioritizes continued guidance and expansion, how you can maximize efficiency in your daily workflows, and the benefits that our software, Intra, can provide for your facility.
Begin With a Comprehensive Analysis of Current Workflows
The first step in any workflow or software update is identifying the current pain points that your company or university has. Be as comprehensive as possible in your analysis, utilizing help from relevant departments and team members to share their recent experiences and frustrations. Take each aspect of facilities management, including asset logistics, workplace services, mailroom services, and more, and thoroughly research the current capabilities of your software. For example, suppose your team is using 5-6 point solutions for asset management. In that case, you may realize that your team is spending significant amounts of time entering information manually, tracking down misplaced assets, and converting data into individual analytics tools. Furthermore, you may find that there is no way to manage SLAs with your delivery partners within your mailroom, leading to time and money lost by no fault of your team.
Once these pain points are narrowed down, you can more accurately work to find the software that best fits your needs. With SCLogic, we offer multiple workgroups and workflows intending to solve your most frustrating daily pain points. We take all those pesky, outdated point solutions and provide an innovative software platform that does it all. Whether you are looking to invest in new software for an enterprise organization, university, or healthcare facility, we’ve created configurable workflows catered to your specific industry. We offer both Enterprise and EDU Workgroups, with the ability to configure your platform with individualized workflows that keep your business as efficient as possible.
Understand That Employee Adoption May Take Time
While every business wishes they could snap their fingers and have a new software system in place, used perfectly by all employees, this is usually not the case. Employee adoption can be difficult, but working with specialists at SCLogic to guide your team through this transition period makes it significantly easier. With nearly 50% of the facilities management workforce expected to retire in the next 15 years, many FMs haven’t faced large-scale technology changes and may be hesitant. With SCLogic, our technical service analysts and integration experts work with facility employees to guide you through the implementation, training, and successful execution of Intra. This does not mean a one-off training session where we leave you to your own devices, pun intended, but rather a continued relationship with our team to handle the training, technical issues, and ultimately, expansion. It’s important to note that with the FM industry seeing a significant career shift soon, preparing for Gen-Z by implementing modern technology is a huge drawing point.
Grow Your Network with Additional Integrations
Now that we’ve passed the nitty-gritty of investing and implementing a new software platform, it’s time to grow your business. With many organizations working with outdated software or point solutions, the ability for integration is minimal. This results in your team spending excessive funds to purchase items such as intelligent lockers, kiosks, delivery systems, etc., without having a way for your systems to communicate with one another. With Intra, our team has many integrations that provide your business with the resources to save time, money, and frustration by connecting your digital assets. Whether you are using intelligent lockers, single sign-on for security, or ERP systems to streamline POLIR, we have you covered. Our list of current partners is comprehensive, and we are continuously growing our partnership network. With the help of our team, you will have access to various integrations, and our team is here to guide you through everything you need regarding integrations and technology consolidation.
Use Data & Analytics to Grow for the Future
Finally, we have the chance to speak about one of our favorite topics! Data and analytics. Having a team to assist you through all stages of pivoting and implementation is crucial, but data strategy must be one of our favorites. Why? Because it is so beneficial for both parties. After implementing Intra, introducing integrations, and getting your employees up to speed on Intra’s technology, our team can help you create a configurable analytics dashboard. This dashboard harnesses all of the information taken from your implemented workgroups and workflows, such as visitor tracking, mailroom management, etc., and turns it into business intelligence. In short, business intelligence combines business analytics, data visualization, and digital infrastructure to take your workgroup data and turn it into clear and concise analytics reports.
So, why is it essential to have a team by your side for this? At SCLogic, we have over 25 years of working with enterprises and universities of all sizes and have seen our fair share of analytics trends. As a result, we can help your team understand what this data may mean and how you can use it for your business. For example, consider you are a mailroom manager working with many external partners for inbound and outbound delivery. Over the past few years, your customer relationship management has fallen significantly, but with no software in place, there is no way for you to determine the cause. Enter Intra, where you have data on average delivery times, misplaced packages, or incorrect deliveries for all partners and can identify that a handful of your partners have continuously fallen below SLA requirements. In turn, you can remove these partners and use our team’s industry knowledge to help you establish new connections. Analytics play a crucial role in company growth, allowing you to create a data-backed strategy for long-term success that we hope to be a part of as you grow!
Work With SCLogic for Your FM Software Needs
Regarding facilities technology, there is no shortage of companies advertising and marketing for services as the latest and greatest in the industry. While seemingly endless organizations are fighting for your attention, what makes SCLogic different? First, we have created one of the only comprehensive in-building logistics platforms and, over the past two decades, have been implemented in Fortune 500 companies and universities worldwide. Second, we are truly about the people. Big tech has already seen a 27% increase in revenue over the last year, which is only set to grow. Often, enterprises and universities struggle to communicate with a tech giant, waiting days or weeks for technical assistance. SCLogic is headquartered in Annapolis, Maryland, with less than 100 employees and teams of dedicated individuals ready to help. If you’re prepared to take the next step in your technology investment, email [email protected] for more information on our workgroups or schedule a demo with one of our team members today!