Request Management_ENT_Sweden

Intra Enterprise

Intra provides the platform where managers can quickly view and manage incoming requests while aligning with corporate green initiatives.

Common Request Problems

No Visibility Of Visitors

No way to keep track of visitors and no visibility of who is in the building at any given time.

Difficulty Tracking Requests

No efficient way to reserve conference rooms or conduct facility inspections. Difficulty tracking request completion and how long it takes for requests to be completed.

No Maintenance Data

Lack of data leads to maintenance being reactive instead of preventative.

Benefits

1. Easily create badges for visitors as they enter the building

2. View guest history via web portal

3. Create flags for unwanted guests

4. Automatic email notification of guest arrival

5. Easily request furniture and catering for conference rooms via web portal

6. Efficiently conduct everyday room sweeps with To-Do lists

7. Assigned tasks (workplace requests) are sent directly to operator handhelds

8. Track time spent on tasks by scanning the location barcode at start and finish

Client Services Portal

Benefits

1. Easily create badges for visitors as they enter the building

2. View guest history via web portal

3. Create flags for unwanted guests

4. Automatic email notification of guest arrival

5. Easily request furniture and catering for conference rooms via web portal

6. Efficiently conduct everyday room sweeps with To-Do lists

7. Assigned tasks (workplace requests) are sent directly to operator handhelds

8. Track time spent on tasks by scanning the location barcode at start and finish

Email Intake

1
Save Time

Email Intake is a perfect addition for facilities of all sizes, creating a simplified way to submit requests for end-users without having to force user adoption.

2
Centralize Requests

Instead of filling out a digital service request form (SRF) to get a new request ticket in our Intra platform, the requestor will email the service manager, who will forward the request to a specific email address provided by our team.

3
Work Strategically

Through automated jobs, that email into Intra will create a request ticket.

Benefits

1
Save Time

Email Intake is a perfect addition for facilities of all sizes, creating a simplified way to submit requests for end-users without having to force user adoption.

2
Centralize Requests

Instead of filling out a digital service request form (SRF) to get a new request ticket in our Intra platform, the requestor will email the service manager, who will forward the request to a specific email address provided by our team.

3
Work Strategically

Through automated jobs, that email into Intra will create a request ticket.

Workflows

Included Workflows

 

Visitor Tracking

Conference Room Services

Facility & Room Inspections

Workplace Requests

Optional Workflows

 

Facility & Equipment Audits

Facility & Room Inspections – Advanced

Supply Closet Management

Workspace Reservations

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Ready to see a demo? Schedule one today!

Integrations, KPIs & SLAs

Integrations

 

EMS Conference Room

OfficeSpace

Archibus

 

KPIs & SLAs

 

Total Customers Served

# of Visitors in a Day, Week, Month, Quarter, Year

# of Visitors by Department, Employee

Average Turnaround Time for Conference Rooms

# of Tasks Completed Per Employee, Department

# of Tasks Completed in a Day, Week, Month, Quarter, Year

Missed Facility Inspections/Audits

Integrations

 

EMS Conference Room

OfficeSpace

Archibus

 

KPIs & SLAs

 

Total Customers Served

# of Visitors in a Day, Week, Month, Quarter, Year

# of Visitors by Department, Employee

Average Turnaround Time for Conference Rooms

# of Tasks Completed Per Employee, Department

# of Tasks Completed in a Day, Week, Month, Quarter, Year

Missed Facility Inspections/Audits

Not just a product, Intra supports your process – schedule a demo today.